Click&Care is a software application that enables live interaction on the Web:

• Click&Care enables a Web visitor to ask questions right on the Web via text chat.
• Click&Care enables a service agent to provide live help to the visitor on behalf of the business or institution that presents the Web content.
• Live interaction means real-time, real-human information exchange.

Key Benefits More channels for customer interaction Convenient to ask and answer questions Interactive Q&A complementing static FAQ Reaching more customers via the Web Being more innovative to gain competitive edge